1. How does the daily work of IT Support Specialists vary?

2. What are the general responsibilities of an IT Support Specialist?

3. What skills will you learn from the program mentioned in the video?

4. What is the favorite part of IT support for the speaker in the video?

5. Why is using failure as feedback important in IT support?

6. What is the projected growth for IT jobs in the next decade, and why is this significant?