0:05 Hi, my name is Sue. I work for American Express Global Business Travel.
0:10 I get to work from home across multiple
.
0:12 And every day is different, it's really
0:14 exciting for me.
0:19 I've been working for the company for over 40 years.
0:23 I truly love my
,
it's part of me and
0:25 part of my identity. Thank you for calling American Express Global Business Travel,
This is Sue and how may I help 0:31 you? I work with a brilliant diverse
0:33 Global team who supports and helps me
0:36 with growth and development within my
0:38 role. There are so many different
0:39 channels of communication; examples would
0:42 be
.
0:46 I get to work really closely with my
0:48
and to make sure they get the
0:49 best options on
and
,
0:52 but ultimately it's those relationships and
0:54 building those... can I have your
please? We work with some of 0:58 the best in class
and
1:00 to support us in our roles. If there's
1:03 something that we don't know or if we
1:04 need additional support, there's always
1:06 someone here that can help. I
1:09 believe that our values—People, Passion,
1:11 Progress—really reflect our shared
1:14 beliefs as members of the community.
1:16 Our behaviors empower us to live our
1:19 values through our everyday actions.
1:21 Every day comes with a new
to face,
1:23 but the support from our
1:25 and our
team make it really
1:27 enjoyable. Even though we're not all face
1:29 to face, we're all a very close
.
1:32 I've made some great friendships over the
1:34 years; even my life partner I met through
1:36 a colleague that I work with.
1:38 Working here also 1:40 comes with some great perks.
We have a generous
.
The 1:45 opportunity to work flexible hours and
1:48 we also have medical and dental coverage
1:49 and the
are always a 1:52 bonus. Even though I've been here
for quite a long time, the work is always
1:58 changing. How we do business is always
2:01 changing. I couldn't ask for a better 2:03 place to work.
Key Takeaways
• Connection: We value building strong relationships with our clients.
• Resources: We use best-in-class systems and technology to excel.
• Values: People, Passion, and Progress drive our everyday actions.