1 Why is it important to greet customers when they enter a bar?
A) To offer them a discount
B) To acknowledge their presence and make them feel at ease
C) To ask them for their order immediately
D) To inform them about the bar’s policies
Answer:
A
B
C
D
)
2 What might happen if customers are not greeted?
A) They will leave confused and might not return
B) They will stay longer
C) They will order more drinks
D) They will immediately feel welcomed
Answer:
A
B
C
D
)
3 How does acknowledging customers affect their perception of the bar?
A) It makes them feel ignored
B) It makes them feel like the bar is disorganized
C) It portrays the bar as organized and safe
D) It makes them feel rushed
Answer:
A
B
C
D
)
4 Which of the following is NOT an example of a greeting provided in the video?
A) “Hey guys, the hostess will be right with you”
B) “Hey guys, feel free to take a seat anywhere you like”
C) “Bye guys, have a great night”
D) “Hello, we have a special offer today”
Answer:
A
B
C
D
)
5 What does acknowledging customers signal to other guests in the bar?
A) That the bar is closed
B) That the bar is chaotic
C) That there is an authority figure taking charge
D) That the bar is not welcoming
Answer:
A
B
C
D
)
6 What does the video suggest about the effect of greeting customers on their overall experience?
A) It makes them feel rushed
B) It helps them feel comfortable and safe
C) It has no impact on their experience
D) It makes them feel neglected
Answer:
A
B
C
D
)
7 According to the video, what should be done if you want to learn more about bartending?
A) Watch more videos on the topic
B) Read the ebook “Bartending School at Home”
C) Visit local bars for hands-on experience
D) Ask customers for their bartending tips
Answer:
A
B
C
D
)
8 What is the main benefit mentioned in the video of acknowledging customers?
A) It helps to reduce the noise level in the bar
B) It increases the bar’s sales immediately
C) It creates a positive atmosphere and encourages guests to return
D) It speeds up the service process
Answer:
A
B
C
D
)
9 What is one of the specific greetings suggested in the video?
A) “How can I help you today?”
B) “What will you be having?”
C) “I’ll be right with you”
D) “Are you here for a reservation?”
Answer:
A
B
C
D
)
10 What is the overall message of the video regarding customer greetings?
A) Greeting customers is crucial for creating a welcoming and organized atmosphere
B) Greetings should be used only during busy times
C) Greetings are optional and not very important
D) Greeting customers is only necessary for VIP guests
Answer:
A
B
C
D
)
Check
OK